2018-2022 Strategic Plan

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On September 19, 2019, Ajax Council approved a strategic plan – Stronger Together – for the 2018-2022 term. It communicates Council’s innovative, aggressive and inclusive path for the term. It reflects modern priorities and a shared desire to “walk the talk” – taking action that delivers real results for our community. The framework includes a community promise, 3 focus areas, 21 goals and 148 actions.

In March 2021, the number of actions were reduced from 148 to 126 to accommodate the impact of Covid.

Mid-Term Update – March 2021

The Strategic Plan process was interrupted 15 months into the 2018-2022 term by Covid – an unforeseen, unprecedented global pandemic. In light of this public health crisis, much of world was required to pivot to respond to the rapidly changing circumstances. The Town was no different. Since March 2020, Council and Town staff have been working double-duty, stick-handling the myriad of legislative and social changes that accompany a pandemic while moving our collective priorities forward. While adjustments have been made and some actions delayed due to pandemic restrictions, the mid-term report presented to Council in March 2021 shows a commitment to staying the course; to adding real value for our community and being proactive where possible to identify and implement best practices in every service area.

Mid-Term Update at a Glance

  • 112 actions or 89% are complete/initiated.
  • 39 actions or 31% are complete.
  • 73 actions or 58% are initiated.
  • 14 actions or 11% have not been initiated.
  • Overall actions reduced from 148 to 126.
  • Highest performing focus area is ‘Leading in our Community” at 95%.
  • 6 Top 22 by 2022 actions complete; remaining 16 initiated.

Despite the impacts of Covid, 89% of actions as outlined in the updated strategic plan are completed or initiated. The Town has achieved several accomplishments and deliverables in a short timeframe, delivering real results for Ajax.

See document library for 2021 Mid-Term Action Cards.

*Includes update on Top 22 by 2022 actions



Get Involved

  • Ask your question about the 2018-2020 Strategic Plan project by using the Q&A tool below.

Would you like to learn more about this project?

Contact the project managers listed in the Who's Listening (right sidebar).


Information will be collected in accordance with the Freedom of Information and Protection of Privacy Act. With the exception of personal information, all comments will become part of the public record.


On September 19, 2019, Ajax Council approved a strategic plan – Stronger Together – for the 2018-2022 term. It communicates Council’s innovative, aggressive and inclusive path for the term. It reflects modern priorities and a shared desire to “walk the talk” – taking action that delivers real results for our community. The framework includes a community promise, 3 focus areas, 21 goals and 148 actions.

In March 2021, the number of actions were reduced from 148 to 126 to accommodate the impact of Covid.

Mid-Term Update – March 2021

The Strategic Plan process was interrupted 15 months into the 2018-2022 term by Covid – an unforeseen, unprecedented global pandemic. In light of this public health crisis, much of world was required to pivot to respond to the rapidly changing circumstances. The Town was no different. Since March 2020, Council and Town staff have been working double-duty, stick-handling the myriad of legislative and social changes that accompany a pandemic while moving our collective priorities forward. While adjustments have been made and some actions delayed due to pandemic restrictions, the mid-term report presented to Council in March 2021 shows a commitment to staying the course; to adding real value for our community and being proactive where possible to identify and implement best practices in every service area.

Mid-Term Update at a Glance

  • 112 actions or 89% are complete/initiated.
  • 39 actions or 31% are complete.
  • 73 actions or 58% are initiated.
  • 14 actions or 11% have not been initiated.
  • Overall actions reduced from 148 to 126.
  • Highest performing focus area is ‘Leading in our Community” at 95%.
  • 6 Top 22 by 2022 actions complete; remaining 16 initiated.

Despite the impacts of Covid, 89% of actions as outlined in the updated strategic plan are completed or initiated. The Town has achieved several accomplishments and deliverables in a short timeframe, delivering real results for Ajax.

See document library for 2021 Mid-Term Action Cards.

*Includes update on Top 22 by 2022 actions



Get Involved

  • Ask your question about the 2018-2020 Strategic Plan project by using the Q&A tool below.

Would you like to learn more about this project?

Contact the project managers listed in the Who's Listening (right sidebar).


Information will be collected in accordance with the Freedom of Information and Protection of Privacy Act. With the exception of personal information, all comments will become part of the public record.

Q&A

Please add your question/comment about the 2018-2022 Strategic Plan here!