Privacy Policy

What this policy covers

The Town of Ajax takes our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information the Town collects about an identifiable individual.

Our collection, use and disclosure of your personal information is regulated by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). You can find more information about your privacy rights at the web site of the Information and Privacy Commissioner of Ontario,

The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. Click this link for the Privacy Policy governing their service.(External link)

What personal information we collect

Profile Information

We collect personal information from you when you register to use this site. This includes your email address and demographic information as provided by you on the registration form.

Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.

Engagement Information

We collect information about the content you create as part of your interactions with this website. This can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

How we use the information we collect

We use the collected information in order to:

  • analyze and interpret it to help meet our objectives and obligations;
  • communicate information to you about engagement opportunities, events and other initiatives; and
  • respond to enquiries and otherwise engage with stakeholders.

We will not use or disclose the information we collect from you through this software platform for any other purpose that is not related to or consistent with the purpose of this software platform, unless specifically authorized by MFIPPA.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.


We work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so. If the Town becomes aware of a breach of your personal information, you will be notified of the privacy breach in accordance with the Town’s policies regarding response to and containment of privacy breaches.

Requesting access or correcting your personal information

In accordance with MFIPPA, you have the right to access your personal information and correct any inaccuracies within that personal information. If you have a request relating to personal information we hold about you, please contact us using the contact details set out below. We will need to verify your identity before providing you with your personal information.

Contact Us

For further information about our privacy policy and related information practices, to access or correct your personal information, or to make a complaint, please e-mail us at