Action26 - Ajax Council's Strategic Plan to 2026

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Year 2 Update. 2022-2026 Strategic Plan. Action 26. Presented by Ajax Council.

What is Action26?

In March 2023, Ajax Council approved the Action26 Strategic Plan, establishing the Town’s strategic priorities and key actions for the 2022–2026 term. Since its adoption, Council and staff have remained focused on advancing these commitments and translating strategic priorities into tangible outcomes for the community. The following provides a summary of the progress of achievements up to this final report.

Council Approved Plan

The original plan approved in March 2023 outlined13 Council priorities and 176 supporting actions, distributed as follows:

  • 44 actions in 2023
  • 48 actions in 2024
  • 20 actions in 2025
  • 11 actions in 2026
  • 53 actions marked as ongoing

*This does not compare the approved plan with the later completion numbers. The approved plan is reporting the original distribution/scheduling of the 176 actions, whereas Years 1–4 are reporting the status of a revised action.

Year 1 Update

As of June 2024, the reported actions were 170, following adjustments made to accommodate competing projects, new priorities, available resources, and funding. At this time:

  • 46 actions were marked complete
  • 40 actions were initiated
  • 53 projects were ongoing (a project without a completion date)
  • 31 actions had not been initiated

Year 2 Update

As of April 2025, the reported actions were 170, following adjustments made to accommodate competing projects, new priorities, available resources, and funding. At this time:

  • 74 actions were marked complete
  • 41 actions were initiated
  • 46 actions were ongoing (a project without a completion date)
  • 9 actions had not been initiated

Year 3 Update

As of March 2026, the plan was at 165 actions, following adjustments made to accommodate competing projects, new priorities, available resources, and funding. At this time:

  • 115 actions were marked complete
  • 10 actions were initiated
  • 40 actions were ongoing (a project without a completion date)

Year 4 Update

Year 4 reporting typically reflects a shortened reporting period due to the timing of municipal elections every four years. The results presented below reflect work completed as of the end of September 2026, as well as actions anticipated to be completed by year-end where additional time is required to achieve full completion.

  • 153 actions of 165 marked complete
  • 6 anticipated to be completed by end of 2026
  • 6 to be completed in future years

The six projects anticipated to be completed by the end of 2026 include:

  • Local Community Safety Action Plan
  • Corporate Security Assessment
  • Implementation TRCA Management Agreement
  • Annandale Park and Trail Design
  • Castlefields Park and Splashpad Design
  • Accommodation Mortifications

The six projects to be completed in future years include:

  • Official Plan Review and Ajax Plaza Redevelopment Block Plan
  • Harwood Avenue North Widening Detailed Design and Construction
  • Rossland Road East Detailed Design
  • Integrated Transportation Master Plan Update
  • Ajax Community Centre Renovation Design, Ajax Wall of Fame Concept and Facility Accessibility Standards Update
  • Exempt Working Conditions Review

A full report on the status of each action is provided in the September 14, 2026 General Government Committee Report. The report provides an updated anticipated date for each of the 12 remaining actions.

Final Reporting Outcomes

  • 176 actions were originally identified in March 2023.
  • The plan was refined to 170 actions in Years 1 and 2, and 165 actions in Years 3 and 4, reflecting adjustments for competing projects, emerging priorities, resources and funding.
  • Completed actions increased from 46 in Year 1 → 74 in Year 2 → 115 in Year 3 → 153 in Year 4, showing sustained momentum throughout the term, with completed actions increasing as the term progresses.
  • The plan is currently at 93% completion, with 6 additional actions anticipated to be completed by year-end, potentially bringing the final completion rate to 96% (159 of 165).
  • Only 6 actions are identified for completion in future years.

Accomplishments

Connecting our Community

  • Developed an Arts and Culture Plan
  • Introduced the new EngAge Arts Program for seniors
  • Launched the Library Volunteer Recognition Program
  • Expanded the Town Archives
  • Supported the Barrett Centre Urban Farm
  • Expanded Automated Speed Enforcement and Community Safety Zones
  • Launched a new signature Diversity Campaign
  • Installed the Ajax sign at Pat Bayly Square
  • Relaunched the Town Hall School Tour Program
  • Completed and reported on the E-scooter and E-bike Pilot
  • Updated the Street Naming Bylaw and Commemorative Naming Policy
  • Completed the Mayor and Council Community BBQ Tour
  • Launched Elevate Girls girls-only programs and branding
  • Celebrated the Town’s 70th anniversary with a drone show
  • Developed a Community Sport Affiliation Policy
  • Completed work on an Indigenous Consultation Policy
  • Introduced new placemaking initiatives, including the Paradise Waterfront Bar
  • Updated heritage site tours and programming
  • Hosted events at Pat Bayly Square and the Fairgrounds
  • Completed the Seniors Busing Program Survey and Report
  • Opened several leased-free parks
  • Implemented the Ajax Partnership Fund
  • Developed an Encampment Safety and Clearing Protocol

Growing our Community

  • Completed a Residential Parking Feasibility Study
  • Completed the Comprehensive Zoning By-law Review
  • Finalized the Ajax GO Station Secondary Plan
  • Approved the Ajax Housing Strategy
  • Developed a Business Engagement Strategy
  • Opened the Library Makerspace
  • Updated the Seniors Snow Removal Program
  • Implemented the Municipal Accommodation Tax Program
  • Initiated Ajax Community Centre renovation design
  • Completed the Hunt Street Environmental Assessment Addendum
  • Completed the Older Adults Operating Model Analysis
  • Opened the Cricket Clubhouse and Field
  • Opened a library satellite location at the new Grandview Headquarters
  • Launched the Planning Application Dashboard
  • Partnered with the Region of Durham on a District Energy Feasibility Study
  • Completed the Not-for-Profit Business Support Study
  • Launched Made in Ajax: The Ultimate Culinary Guide, showcasing more than 230 restaurants in Town
  • Completed the Harwood Avenue Multi-Use Path
  • Completed the Rotary Park Feasibility Study

Modernizing our Community

  • Introduced a Pet Waste Diversion Program in Town parks
  • Developed an Urban Forest Strategy
  • Launched the TOA Talks Podcast
  • Expanded online facility booking options
  • Completed a Customer Service Strategy
  • Investigated apprentice and internship programs
  • Launched the Administrative Monetary Penalty System (AMPS)
  • Completed and presented the Green Fleet Strategy to Council
  • Updated the Ajax Climate Risk and Resiliency Plan
  • Approved the Financial Sustainability Plan
  • Updated the Energy Conservation and Demand Management Plan
  • Launched the Digital Recreation Guide
  • Reviewed the Corporate Communications Program and tools
  • Completed the Town’s first Corporate Net-Zero Emissions Plan
  • Developed an HR Strategy
  • Launched Workday, the Town’s new HR management system
  • Invested in new GIS and cybersecurity capabilities
  • Launched an integrated customer service platform

View the full status report under documents to the right-side of this page: 2022-2026 Strategic Plan (Action26) Final Update Sept. 14 GGC


Action26 - The Best 26

Ajax Council's journey to 2026 began with the launch of Action26 in June 2023, a bold strategic plan designed to deliver on community priorities and guide decision-making throughout the term. As this Council term comes to a close, we're proud to introduce The Best 26, a celebration of the transformative projects, investments and achievements made possible through Action26. With an impressive 96% completion rate on track, these accomplishments reflect the vision, leadership and momentum that will continue shaping Ajax for years to come.

The Best 26 is now available to view or download on this page under documents.

What is Action26?

In March 2023, Ajax Council approved the Action26 Strategic Plan, establishing the Town’s strategic priorities and key actions for the 2022–2026 term. Since its adoption, Council and staff have remained focused on advancing these commitments and translating strategic priorities into tangible outcomes for the community. The following provides a summary of the progress of achievements up to this final report.

Council Approved Plan

The original plan approved in March 2023 outlined13 Council priorities and 176 supporting actions, distributed as follows:

  • 44 actions in 2023
  • 48 actions in 2024
  • 20 actions in 2025
  • 11 actions in 2026
  • 53 actions marked as ongoing

*This does not compare the approved plan with the later completion numbers. The approved plan is reporting the original distribution/scheduling of the 176 actions, whereas Years 1–4 are reporting the status of a revised action.

Year 1 Update

As of June 2024, the reported actions were 170, following adjustments made to accommodate competing projects, new priorities, available resources, and funding. At this time:

  • 46 actions were marked complete
  • 40 actions were initiated
  • 53 projects were ongoing (a project without a completion date)
  • 31 actions had not been initiated

Year 2 Update

As of April 2025, the reported actions were 170, following adjustments made to accommodate competing projects, new priorities, available resources, and funding. At this time:

  • 74 actions were marked complete
  • 41 actions were initiated
  • 46 actions were ongoing (a project without a completion date)
  • 9 actions had not been initiated

Year 3 Update

As of March 2026, the plan was at 165 actions, following adjustments made to accommodate competing projects, new priorities, available resources, and funding. At this time:

  • 115 actions were marked complete
  • 10 actions were initiated
  • 40 actions were ongoing (a project without a completion date)

Year 4 Update

Year 4 reporting typically reflects a shortened reporting period due to the timing of municipal elections every four years. The results presented below reflect work completed as of the end of September 2026, as well as actions anticipated to be completed by year-end where additional time is required to achieve full completion.

  • 153 actions of 165 marked complete
  • 6 anticipated to be completed by end of 2026
  • 6 to be completed in future years

The six projects anticipated to be completed by the end of 2026 include:

  • Local Community Safety Action Plan
  • Corporate Security Assessment
  • Implementation TRCA Management Agreement
  • Annandale Park and Trail Design
  • Castlefields Park and Splashpad Design
  • Accommodation Mortifications

The six projects to be completed in future years include:

  • Official Plan Review and Ajax Plaza Redevelopment Block Plan
  • Harwood Avenue North Widening Detailed Design and Construction
  • Rossland Road East Detailed Design
  • Integrated Transportation Master Plan Update
  • Ajax Community Centre Renovation Design, Ajax Wall of Fame Concept and Facility Accessibility Standards Update
  • Exempt Working Conditions Review

A full report on the status of each action is provided in the September 14, 2026 General Government Committee Report. The report provides an updated anticipated date for each of the 12 remaining actions.

Final Reporting Outcomes

  • 176 actions were originally identified in March 2023.
  • The plan was refined to 170 actions in Years 1 and 2, and 165 actions in Years 3 and 4, reflecting adjustments for competing projects, emerging priorities, resources and funding.
  • Completed actions increased from 46 in Year 1 → 74 in Year 2 → 115 in Year 3 → 153 in Year 4, showing sustained momentum throughout the term, with completed actions increasing as the term progresses.
  • The plan is currently at 93% completion, with 6 additional actions anticipated to be completed by year-end, potentially bringing the final completion rate to 96% (159 of 165).
  • Only 6 actions are identified for completion in future years.

Accomplishments

Connecting our Community

  • Developed an Arts and Culture Plan
  • Introduced the new EngAge Arts Program for seniors
  • Launched the Library Volunteer Recognition Program
  • Expanded the Town Archives
  • Supported the Barrett Centre Urban Farm
  • Expanded Automated Speed Enforcement and Community Safety Zones
  • Launched a new signature Diversity Campaign
  • Installed the Ajax sign at Pat Bayly Square
  • Relaunched the Town Hall School Tour Program
  • Completed and reported on the E-scooter and E-bike Pilot
  • Updated the Street Naming Bylaw and Commemorative Naming Policy
  • Completed the Mayor and Council Community BBQ Tour
  • Launched Elevate Girls girls-only programs and branding
  • Celebrated the Town’s 70th anniversary with a drone show
  • Developed a Community Sport Affiliation Policy
  • Completed work on an Indigenous Consultation Policy
  • Introduced new placemaking initiatives, including the Paradise Waterfront Bar
  • Updated heritage site tours and programming
  • Hosted events at Pat Bayly Square and the Fairgrounds
  • Completed the Seniors Busing Program Survey and Report
  • Opened several leased-free parks
  • Implemented the Ajax Partnership Fund
  • Developed an Encampment Safety and Clearing Protocol

Growing our Community

  • Completed a Residential Parking Feasibility Study
  • Completed the Comprehensive Zoning By-law Review
  • Finalized the Ajax GO Station Secondary Plan
  • Approved the Ajax Housing Strategy
  • Developed a Business Engagement Strategy
  • Opened the Library Makerspace
  • Updated the Seniors Snow Removal Program
  • Implemented the Municipal Accommodation Tax Program
  • Initiated Ajax Community Centre renovation design
  • Completed the Hunt Street Environmental Assessment Addendum
  • Completed the Older Adults Operating Model Analysis
  • Opened the Cricket Clubhouse and Field
  • Opened a library satellite location at the new Grandview Headquarters
  • Launched the Planning Application Dashboard
  • Partnered with the Region of Durham on a District Energy Feasibility Study
  • Completed the Not-for-Profit Business Support Study
  • Launched Made in Ajax: The Ultimate Culinary Guide, showcasing more than 230 restaurants in Town
  • Completed the Harwood Avenue Multi-Use Path
  • Completed the Rotary Park Feasibility Study

Modernizing our Community

  • Introduced a Pet Waste Diversion Program in Town parks
  • Developed an Urban Forest Strategy
  • Launched the TOA Talks Podcast
  • Expanded online facility booking options
  • Completed a Customer Service Strategy
  • Investigated apprentice and internship programs
  • Launched the Administrative Monetary Penalty System (AMPS)
  • Completed and presented the Green Fleet Strategy to Council
  • Updated the Ajax Climate Risk and Resiliency Plan
  • Approved the Financial Sustainability Plan
  • Updated the Energy Conservation and Demand Management Plan
  • Launched the Digital Recreation Guide
  • Reviewed the Corporate Communications Program and tools
  • Completed the Town’s first Corporate Net-Zero Emissions Plan
  • Developed an HR Strategy
  • Launched Workday, the Town’s new HR management system
  • Invested in new GIS and cybersecurity capabilities
  • Launched an integrated customer service platform

View the full status report under documents to the right-side of this page: 2022-2026 Strategic Plan (Action26) Final Update Sept. 14 GGC


Action26 - The Best 26

Ajax Council's journey to 2026 began with the launch of Action26 in June 2023, a bold strategic plan designed to deliver on community priorities and guide decision-making throughout the term. As this Council term comes to a close, we're proud to introduce The Best 26, a celebration of the transformative projects, investments and achievements made possible through Action26. With an impressive 96% completion rate on track, these accomplishments reflect the vision, leadership and momentum that will continue shaping Ajax for years to come.

The Best 26 is now available to view or download on this page under documents.

Page last updated: 06 Oct 2026, 04:25 PM